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Trouble making new entries

 
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basir007
PedigreeSoft Basic User


Joined: 11 Jun 2006
Posts: 14
Location: Evanston, IL

PostPosted: Sun Jun 11, 2006 8:19 am    Post subject: Trouble making new entries Reply with quote

It seems I created a Root Individual--me--and I don't see the record anywhere. Then when I fill in the fields for more individuals, I click the the Save Individual button and nothing happens. No names are showing up in the pedigree chart either. Same with the "Save Changes" button.

Also, when I registered, I was unable to login after going through the confirmation process. It just wouldn't respond after entering login and password. So I had to close the window and open a new one.

We're using mac Safari and Netscape browsers.
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admin
Site Admin


Joined: 03 Dec 2005
Posts: 38

PostPosted: Sun Jun 11, 2006 8:40 pm    Post subject: Reply with quote

Thank your for your report. We are currently looking into these issues. Do you experience the same problems in both browsers?
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basir007
PedigreeSoft Basic User


Joined: 11 Jun 2006
Posts: 14
Location: Evanston, IL

PostPosted: Tue Jun 13, 2006 6:33 am    Post subject: Entry fixed, but drop-down menu not working right Reply with quote

Yes, it was with both browsers. But now, Safari works fine. Thanks. Firefox for Mac works good too. However, Netscape 7.2 has the same old problem.

However, when I try to enter parents in Safari or Firefox, the drop-down menu isn't working properly. It seems to obscure the text.

I uploaded a snapshot to http://www.abetterreality.net/Personal/dropdown.jpg
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basir007
PedigreeSoft Basic User


Joined: 11 Jun 2006
Posts: 14
Location: Evanston, IL

PostPosted: Thu Jun 15, 2006 11:24 am    Post subject: Work-around for drop-down menu problem Reply with quote

I made the text smaller by a factor of two. That still doesn't help for all text sizes, however. But now it's readable.
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basir007
PedigreeSoft Basic User


Joined: 11 Jun 2006
Posts: 14
Location: Evanston, IL

PostPosted: Thu Jun 15, 2006 11:27 am    Post subject: Update... Reply with quote

Well, it seems that whether I increase or decrease the size of the text it fixes the drop-down menu. But it must be either one. Default just messes it up.
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