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basir007 PedigreeSoft Basic User
Joined: 11 Jun 2006 Posts: 14 Location: Evanston, IL
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Posted: Sun Jun 11, 2006 8:19 am Post subject: Trouble making new entries |
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It seems I created a Root Individual--me--and I don't see the record anywhere. Then when I fill in the fields for more individuals, I click the the Save Individual button and nothing happens. No names are showing up in the pedigree chart either. Same with the "Save Changes" button.
Also, when I registered, I was unable to login after going through the confirmation process. It just wouldn't respond after entering login and password. So I had to close the window and open a new one.
We're using mac Safari and Netscape browsers. |
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admin Site Admin
Joined: 03 Dec 2005 Posts: 38
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Posted: Sun Jun 11, 2006 8:40 pm Post subject: |
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| Thank your for your report. We are currently looking into these issues. Do you experience the same problems in both browsers? |
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basir007 PedigreeSoft Basic User
Joined: 11 Jun 2006 Posts: 14 Location: Evanston, IL
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Posted: Tue Jun 13, 2006 6:33 am Post subject: Entry fixed, but drop-down menu not working right |
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Yes, it was with both browsers. But now, Safari works fine. Thanks. Firefox for Mac works good too. However, Netscape 7.2 has the same old problem.
However, when I try to enter parents in Safari or Firefox, the drop-down menu isn't working properly. It seems to obscure the text.
I uploaded a snapshot to http://www.abetterreality.net/Personal/dropdown.jpg |
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basir007 PedigreeSoft Basic User
Joined: 11 Jun 2006 Posts: 14 Location: Evanston, IL
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Posted: Thu Jun 15, 2006 11:24 am Post subject: Work-around for drop-down menu problem |
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| I made the text smaller by a factor of two. That still doesn't help for all text sizes, however. But now it's readable. |
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basir007 PedigreeSoft Basic User
Joined: 11 Jun 2006 Posts: 14 Location: Evanston, IL
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Posted: Thu Jun 15, 2006 11:27 am Post subject: Update... |
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| Well, it seems that whether I increase or decrease the size of the text it fixes the drop-down menu. But it must be either one. Default just messes it up. |
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